Information
Privacy Policy
Privacy Policy
Last Updated: August 21, 2026
Nikiru Digital respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how Nikiru Digital, a proprietary business based in Mumbai, Maharashtra, India, collects, uses, stores, and protects personal information when you visit or interact with the Nikiru Digital website.
By using this website or submitting information through our contact facilities, you acknowledge the practices described in this Privacy Policy.
If you have questions about this Privacy Policy or how your information is handled, you can contact us at:
Nikiru Digital Mumbai, Maharashtra, India Email: hello@nikirudigital.com WhatsApp: +91 81697 55428
1. Information We Collect
We collect personal information that you voluntarily provide to us and information that may be generated automatically when you use our website.
1.1 Information You Provide
When you contact Nikiru Digital through our website or other communication channels, we may collect information such as:
- Name
- Email address
- Phone number
- WhatsApp number
- Company or organization name
- Service you are interested in
- Project or budget information, where provided
- Message or project description
- Any other information you voluntarily provide
You should avoid submitting sensitive personal information that is not necessary for your enquiry.
1.2 Information Collected Automatically
When you visit our website, certain technical information may be processed automatically by our website infrastructure, hosting environment, security systems, or other services we use.
Depending on the website configuration, this may include:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Date and time of access
- Basic technical information required to operate and secure the website
We do not intentionally request sensitive personal information merely for browsing our website.
2. How We Use Personal Information
We may use information you provide to:
- Respond to enquiries
- Understand your project requirements
- Discuss our services
- Prepare quotations or proposals
- Communicate regarding potential or ongoing projects
- Provide requested services
- Provide maintenance or technical support
- Respond to questions or requests
- Maintain business records
- Improve our website and services
- Protect the security and integrity of our website
- Detect and prevent abuse, fraud, or unauthorized activity
- Comply with applicable legal obligations
We will use personal information for purposes reasonably connected to the reason it was provided or as otherwise permitted by applicable law.
3. Contact Form
Our website may provide a contact form through which you can submit an enquiry.
The information submitted through the contact form may include:
- Name
- Phone number
- Company
- Service of interest
- Project budget, if provided
- Message
- Consent or acknowledgement information associated with the form
This information is used primarily to respond to your enquiry and understand your requirements.
Submitting the contact form does not automatically create a client relationship or guarantee that Nikiru Digital will undertake your project.
4. Communication Through Email, WhatsApp, and Phone
If you contact us through email, WhatsApp, phone, or another communication channel, we may retain relevant communication information for purposes such as:
- Responding to your enquiry
- Following up on your request
- Discussing a potential project
- Managing an existing client relationship
- Maintaining appropriate business records
Communications made through third-party platforms such as WhatsApp or email providers may also be subject to the privacy policies and terms of those providers.
We do not control the privacy practices of third-party communication platforms.
5. Legal Basis and Permitted Processing
Nikiru Digital processes personal information for lawful purposes, including where:
- You voluntarily provide information for a specific purpose;
- Processing is necessary to respond to a request you have made;
- Processing is necessary to provide or discuss requested services;
- You provide consent where consent is required;
- Processing is necessary for legitimate business or security purposes where permitted by applicable law; or
- Processing is required or permitted by applicable law.
Where consent is the basis for processing, you may have the right to withdraw consent, subject to applicable law and any consequences associated with doing so.
The Digital Personal Data Protection Act, 2023 provides for lawful processing of personal data and includes requirements concerning notice and consent.
6. Information We Do Not Intentionally Collect
Nikiru Digital does not intentionally request sensitive personal information through the general website contact form unless specifically required for a legitimate and communicated purpose.
Please do not submit information such as:
- Passwords
- Banking credentials
- Payment-card information
- Government identification numbers
- Authentication codes
- Highly sensitive personal information
through the general contact form.
If such information is unnecessarily submitted, we may delete it or take reasonable steps to protect it.
7. Cookies and Similar Technologies
The website may use cookies and similar technologies.
Cookies may be used for purposes such as:
- Essential website functionality
- Security
- Session management
- Remembering preferences
- Performance monitoring
- Analytics, if enabled
- Improving the website experience
Some cookies may be provided by third-party services used by the website.
Where applicable, you can control cookies through your browser settings or through any cookie-management mechanism provided by the website.
Disabling certain cookies may affect some website functionality.
8. Analytics
Nikiru Digital may use analytics or similar technologies to understand how visitors use the website and to improve its performance.
If analytics services are enabled, information such as:
- Pages viewed
- Approximate usage patterns
- Device/browser information
- Referring sources
- Technical information
may be processed by the relevant analytics provider.
Third-party analytics providers may process information according to their own privacy policies and terms.
If analytics are not enabled on the website, this section does not mean that analytics information is currently being collected.
9. Third-Party Services
Our website and services may use third-party providers for purposes such as:
- Website hosting
- Domain services
- WhatsApp communication
- Analytics
- Cloud infrastructure
- Payment processing
- Security
- Software libraries
- APIs
- Website functionality
- Other technical services
Third-party providers may process information according to their own terms and privacy policies.
We do not control the privacy practices of third-party providers.
Where appropriate, we seek to use reputable services and take reasonable steps to protect information shared with service providers.
10. Data Processors and Service Providers
Nikiru Digital may use third-party service providers to process information on our behalf where necessary to operate our website or provide services.
Examples may include:
- Hosting providers
- Email providers
- Cloud infrastructure providers
- Communication platforms
- Analytics providers
- Security providers
- Payment providers
- Software and infrastructure providers
Where required by applicable law, we will take appropriate steps regarding the handling of personal information by such providers.
11. Project and Client Information
If you become a client of Nikiru Digital, we may process additional information necessary to provide the agreed services.
Depending on the project, this may include:
- Contact information
- Business information
- Project requirements
- Technical information
- Hosting information
- Domain information
- Access credentials
- API credentials
- Website/application information
- Project files
- Communication records
- Billing and payment-related information
Project-specific information may be governed by additional contractual terms and security arrangements.
Clients should not provide passwords or other sensitive credentials through ordinary email or website contact forms where a more secure method has been provided.
12. Payment Information
Nikiru Digital may receive or process payment-related information when you purchase services.
Where payment processing is handled by a third-party payment provider, payment-card or banking information may be processed directly by that provider rather than being stored by Nikiru Digital.
Third-party payment providers operate under their own terms and privacy policies.
Nikiru Digital will only collect or retain payment-related information that is reasonably necessary for business, accounting, invoicing, transaction records, or legal purposes.
13. How We Protect Information
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
Measures may include:
- Access controls
- Authentication
- Secure application practices
- Server security
- Software updates
- Input validation
- Security monitoring
- Restricted administrative access
- Appropriate backups
- Reasonable data-handling practices
However, no electronic system or internet transmission can be guaranteed to be completely secure.
You should also take reasonable steps to protect your own accounts, devices, passwords, and credentials.
14. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required or permitted by applicable law.
For example, enquiry information may be retained for a reasonable period so that we can:
- Respond to your enquiry
- Follow up regarding a potential project
- Maintain business records
- Handle future communication
- Resolve disputes
- Meet legal, accounting, or regulatory obligations
Retention periods may differ depending on the type and purpose of the information.
When information is no longer required, we may delete it, anonymize it, or otherwise dispose of it securely, subject to applicable legal or contractual requirements.
15. Your Choices and Rights
Depending on applicable law and the circumstances of the processing, you may have rights regarding your personal information.
These may include rights to:
- Request information about personal data being processed;
- Request correction of inaccurate information;
- Request deletion of personal information where applicable;
- Withdraw consent where consent is the basis for processing;
- Raise concerns regarding the processing of your personal information;
- Request other actions available under applicable data-protection law.
The Digital Personal Data Protection Act, 2023 provides rights and mechanisms relating to personal-data processing, including withdrawal of consent in circumstances where consent is the basis for processing.
To make a privacy-related request, contact us using the details provided below.
We may need to verify your identity before processing certain requests.
We will respond within the period required by applicable law.
16. Withdrawal of Consent
Where we process personal information based on your consent, you may request to withdraw that consent.
Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.
After withdrawal, we may stop processing the relevant information unless continued processing is required or permitted by applicable law or is necessary for another lawful purpose.
Depending on the circumstances, withdrawing consent may affect our ability to provide a particular service or respond to a request.
17. Children's Privacy
Our website is intended for general audiences and is not specifically directed at children.
We do not intentionally request personal information from children through the general contact form.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action where necessary.
18. Portfolio and Public Information
Nikiru Digital may publish information about completed projects in its portfolio.
Where a client has agreed that a project may be publicly displayed, information such as a project name, company name, screenshots, technologies, or publicly available project information may appear on the website.
We will take reasonable care not to intentionally publish confidential information that we are not authorized to disclose.
Clients may request that their project or specific information be removed or excluded from our public portfolio, subject to applicable contractual arrangements.
19. External Websites
Our website may contain links to external websites, social-media platforms, software services, or other third-party resources.
Once you leave the Nikiru Digital website, the third party's own privacy policy and terms may apply.
Nikiru Digital does not control how external websites collect or process information.
You should review the privacy policies of third-party websites before providing them with personal information.
20. Social Media
Nikiru Digital may maintain profiles on platforms such as Facebook and Instagram.
If you interact with us through a social-media platform, information may be processed by that platform according to its own privacy policy.
We do not control the privacy practices, security, or data-handling practices of social-media platforms.
21. International Data Processing
Some third-party service providers used by Nikiru Digital may operate infrastructure or process information outside India.
Where personal information is processed through such providers, the processing may be subject to the laws and privacy practices applicable to those providers and locations.
Nikiru Digital will take reasonable steps required by applicable law regarding such processing.
22. Data Breaches and Security Incidents
If Nikiru Digital becomes aware of a personal-data breach that requires notification under applicable law, we will take appropriate steps in accordance with the applicable legal requirements.
Such steps may include:
- Investigating the incident
- Containing the issue
- Taking measures to prevent further unauthorized access
- Assessing affected information
- Notifying relevant parties or authorities where required
23. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be made to reflect:
- Changes to our website
- Changes to our services
- Changes to technologies we use
- Changes to third-party providers
- Changes to data-processing practices
- Changes to applicable legal requirements
The updated version will be published on this page with a revised "Last Updated" date.
24. Contact Us About Privacy
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:
Nikiru Digital Mumbai, Maharashtra, India
Email: hello@nikirudigital.com WhatsApp: +91 81697 55428
When submitting a privacy request, please provide enough information for us to understand and respond to your request.
We may request reasonable information to verify your identity before processing a request concerning personal information.
25. Applicable Law
This Privacy Policy is intended to operate in accordance with applicable laws of India.
Where applicable, personal-data processing will be carried out in accordance with the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and other applicable laws and regulations.
The specific obligations applicable to a particular processing activity may depend on the nature, scale, purpose, and circumstances of that processing.
26. Contact Information
Nikiru Digital Mumbai, Maharashtra, India
Email: hello@nikirudigital.com WhatsApp: +91 81697 55428