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Terms & Conditions

Terms & Conditions

Last Updated: August 21, 2026

Welcome to Nikiru Digital.

These Terms & Conditions ("Terms") govern your access to and use of the Nikiru Digital website, including its content, services information, portfolio, SaaS products, contact facilities, and other features made available through the website.

By accessing or using this website, you acknowledge that you have read and understood these Terms. If you do not agree with these Terms, please discontinue use of the website.

For questions regarding these Terms, you may contact us at:

Nikiru Digital Mumbai, Maharashtra, India Email: hello@nikirudigital.com WhatsApp: +91 81697 55428


1. About Nikiru Digital

Nikiru Digital is a web development and digital solutions studio based in Mumbai, Maharashtra, India.

Our services may include:

  • Business website development
  • Corporate website development
  • Company profile websites
  • Landing page development
  • E-commerce development
  • Shopify development
  • WooCommerce development
  • Custom e-commerce solutions
  • Custom web application development
  • Laravel application development
  • Admin panels
  • Dashboards
  • Portals
  • Internal business systems
  • Workflow automation
  • SaaS development
  • SaaS MVP development
  • Website maintenance
  • Bug fixing
  • Security updates
  • Backups
  • Performance improvements
  • Hosting and deployment services
  • Domain and hosting-related assistance
  • Software support and maintenance
  • Computer consultancy
  • Web hosting and related technical services
  • Other digital development services agreed with a client

The specific services offered to a particular client depend on the requirements, scope, quotation, proposal, statement of work, or other agreement applicable to that project.

Information displayed on this website describes our general capabilities and does not constitute a binding offer to provide any particular service.


2. Use of This Website

You may use this website for lawful purposes and in accordance with these Terms.

You must not:

  • Use the website for unlawful, fraudulent, or abusive purposes.
  • Attempt to gain unauthorized access to the website, administration panel, databases, servers, or other systems.
  • Attempt to bypass or interfere with security mechanisms.
  • Introduce malware, viruses, malicious code, or other harmful material.
  • Attempt to disrupt the availability or operation of the website.
  • Scrape, copy, reproduce, or systematically collect website content without appropriate authorization.
  • Impersonate another person or organization.
  • Submit false, misleading, unlawful, abusive, or malicious information through our forms or communication channels.
  • Use information obtained from the website for unlawful purposes.

We may restrict or terminate access to the website where reasonably necessary to protect the website, its users, our business, or our systems.


3. Website Content

We make reasonable efforts to keep the information on this website useful and accurate. However, content may be changed, updated, corrected, or removed from time to time.

Information about:

  • Services
  • Technologies
  • Projects
  • SaaS products
  • Features
  • Availability
  • Pricing
  • Timelines
  • Capabilities
  • Third-party integrations

may change without notice.

Nothing on this website guarantees a particular:

  • Business result
  • Revenue
  • Lead volume
  • Conversion rate
  • Search-engine ranking
  • Website traffic
  • Sales result
  • Performance improvement
  • Project delivery date
  • Software release date
  • SaaS availability
  • Commercial outcome

Results depend on project requirements, implementation, client participation, market conditions, third-party services, infrastructure, and other circumstances.


4. Services and Client Projects

A visitor may contact Nikiru Digital through the website, email, WhatsApp, phone, or another communication channel.

An enquiry or discussion does not create an obligation for Nikiru Digital to accept or undertake a project.

Before beginning a paid development project, the relevant scope, deliverables, responsibilities, fees, payment schedule, milestones, timelines, intellectual-property arrangements, maintenance requirements, and other applicable terms should be agreed between Nikiru Digital and the client.

This may be documented through a quotation, proposal, statement of work, project agreement, service agreement, or another written agreement.

Where a separate written agreement exists for a project, that agreement governs the specific project relationship. If there is a conflict between these website Terms and a specific project agreement, the project agreement will govern the relevant matter to the extent permitted by applicable law.


5. Project Scope and Changes

Development projects are performed according to an agreed scope.

Requests that materially change the agreed scope may require:

  • Additional development work
  • Additional fees
  • Revised milestones
  • Revised delivery timelines
  • Additional third-party costs

Examples may include substantial changes to functionality, design, integrations, workflows, pages, user roles, data structures, or technical requirements.

Nikiru Digital may provide an updated quotation or change request before undertaking substantial additional work.


6. Project Payments

Project payments may be structured around milestones.

The applicable payment schedule will be communicated and agreed before or during the project.

A project may require an initial payment before development begins, followed by additional payments based on agreed milestones or deliverables.

Specific payment percentages, milestone definitions, due dates, taxes, third-party costs, and other commercial terms will be stated in the applicable quotation, proposal, invoice, or project agreement.

Nikiru Digital is not required to begin or continue work where an agreed payment is overdue, subject to the applicable project agreement.


7. Project Cancellation and Suspension

Either party may request cancellation or suspension of a project, subject to the applicable project agreement.

If a client cancels a project after work has started:

  • Work already completed may remain payable.
  • Approved or committed third-party costs may remain payable.
  • Work performed up to the effective cancellation date may be assessed against the applicable milestone or project scope.
  • Delivery of unfinished work may depend on the payment status and the terms agreed for the project.

If a client becomes unresponsive for an extended period, fails to provide required materials or approvals, or otherwise prevents reasonable progress, Nikiru Digital may pause the project.

Before pausing or closing a project for inactivity, we may attempt to contact the client using the available communication channels.

Any refund, credit, cancellation fee, or other financial adjustment will depend on the applicable project agreement, work already performed, third-party costs, and applicable law.


8. Client Responsibilities

Clients are responsible for providing information, content, approvals, credentials, access, materials, and other resources reasonably required for their project.

Clients must ensure that materials they provide to Nikiru Digital do not unlawfully infringe the rights of another person or organization.

Client-provided materials may include:

  • Logos
  • Images
  • Text
  • Videos
  • Product information
  • Customer data
  • Documents
  • Software
  • API credentials
  • Hosting credentials
  • Domain information
  • Other business materials

Clients are responsible for ensuring they have the appropriate rights and permissions to provide such materials.

Delays in providing required information, approvals, access, or feedback may affect project timelines.


9. Intellectual Property

Nikiru Digital may use its own pre-existing technology, code, frameworks, components, libraries, tools, processes, know-how, templates, development methods, and other reusable materials when providing services.

Unless otherwise agreed in writing, Nikiru Digital retains its rights in pre-existing and reusable materials.

Rights in project-specific deliverables will be determined by the applicable project agreement.

Payment for development services does not automatically transfer ownership of every underlying component, library, framework, tool, or reusable development asset used to produce a project.

Where third-party software, open-source software, frameworks, libraries, plugins, fonts, APIs, stock assets, or other third-party materials are used, those materials remain subject to their respective licenses and terms.

The client is responsible for complying with applicable third-party licenses where those obligations apply to the client's use of the relevant material.


10. Project Handover

Where a project agreement provides for transfer or delivery of project files, source code, credentials, documentation, or other deliverables, those items will be provided according to the agreed project terms.

Handover may be subject to completion of the applicable payment obligations.

Hosting, domain registration, third-party subscriptions, licenses, API accounts, email services, and other third-party services may require separate accounts or subscriptions and may remain under the client's ownership or responsibility where agreed.


11. Hosting and Deployment

Nikiru Digital may provide hosting, deployment, server configuration, domain-related assistance, or technical infrastructure services where separately agreed.

Alternatively, Nikiru Digital may deploy or configure a project on infrastructure controlled by the client or a third-party provider.

Third-party hosting and infrastructure providers operate independently.

Nikiru Digital is not responsible for outages, pricing changes, policy changes, infrastructure failures, account suspensions, data loss, security incidents, or other issues caused by third-party infrastructure providers, except to the extent responsibility is expressly accepted under a separate agreement.


12. Website Maintenance and Support

Nikiru Digital may provide maintenance and support services as a separate service.

Maintenance is not automatically included with every website or application development project unless expressly stated in the applicable agreement.

Maintenance may include services such as:

  • Bug fixes
  • Security updates
  • Dependency updates
  • Backups
  • Performance improvements
  • Content updates
  • Technical troubleshooting
  • Deployment assistance
  • Software support

The exact scope, frequency, response times, availability, pricing, and exclusions of maintenance services will be determined separately.

Unless expressly agreed, Nikiru Digital does not guarantee a particular response or resolution time.


13. Third-Party Services

Projects may depend on third-party services, including but not limited to:

  • Hosting providers
  • Domain registrars
  • Payment gateways
  • Shopify
  • WooCommerce
  • APIs
  • Cloud services
  • Google services
  • Plugins
  • Libraries
  • External software
  • Analytics services
  • Email providers
  • Other SaaS platforms

Third-party services may have their own:

  • Terms
  • Privacy policies
  • Pricing
  • Usage restrictions
  • Availability requirements
  • Security policies
  • Licensing requirements

Nikiru Digital does not control third-party services and cannot guarantee their continued availability, functionality, pricing, or policies.

Additional third-party charges may be the responsibility of the client where applicable.


14. SaaS Products

Nikiru Digital may develop and operate its own SaaS products.

Products may be presented on the website with statuses such as:

  • Coming Soon
  • In Development
  • Beta
  • Available
  • Archived

Information about SaaS products may change as products are developed.

A product shown on the website does not guarantee:

  • That the product is currently available
  • That a particular feature will be released
  • That a particular feature will remain available
  • That a product will launch on a particular date
  • That a product will remain available indefinitely

If a SaaS product is made available for use, it may be governed by separate product-specific terms, subscription terms, acceptable-use rules, privacy documentation, or other agreements.

Those product-specific terms will apply to the use of the relevant SaaS product where applicable.


15. SaaS Pricing and Subscriptions

Where Nikiru Digital offers a SaaS product for a fee, applicable pricing, billing frequency, subscription terms, taxes, renewal terms, cancellation terms, and other commercial conditions will be communicated through the relevant product or agreement.

SaaS products are separate from custom development projects.

A custom development engagement does not automatically provide access to or ownership of a Nikiru Digital SaaS product unless specifically agreed.


16. Portfolio and Case Studies

Nikiru Digital may display completed projects, screenshots, technologies, descriptions, and case studies as part of its portfolio.

Our default position is that we may display completed work for portfolio and promotional purposes unless:

  • The client requests that the project not be displayed;
  • The applicable client agreement prohibits portfolio use;
  • The project is confidential;
  • Disclosure would reveal information we are not authorized to disclose.

We will not intentionally publish confidential client information merely for promotional purposes.

Project descriptions, screenshots, technical details, client names, URLs, or results may therefore be omitted, anonymized, restricted, or removed.

If you are a client and want a project excluded from our public portfolio, please contact us.


17. Website and Portfolio Intellectual Property

The Nikiru Digital website, including its original:

  • Branding
  • Logo usage
  • Design
  • Layout
  • Graphics
  • Written content
  • Code
  • Visual elements
  • Components
  • Other original materials

is owned by or licensed to Nikiru Digital unless otherwise indicated.

You may not reproduce, distribute, modify, sell, sublicense, or commercially exploit website content without appropriate permission.

Third-party materials remain subject to their respective rights and licenses.


18. Contact and Communications

You may contact Nikiru Digital through:

  • Website contact forms
  • Email
  • WhatsApp
  • Phone
  • Other contact methods published on the website

Current general contact details include:

Email: hello@nikirudigital.com WhatsApp: +91 81697 55428

When submitting an enquiry, you should provide accurate information.

We may use enquiry information to:

  • Respond to your request
  • Understand project requirements
  • Discuss potential services
  • Prepare quotations or proposals
  • Communicate about a requested project
  • Follow up regarding your enquiry

Information submitted through the website is handled in accordance with our Privacy Policy.


19. Privacy

Your use of this website may involve the collection and processing of personal information.

Please review our Privacy Policy for information regarding:

  • Information we collect
  • Contact-form information
  • How information is used
  • Data retention
  • Cookies and similar technologies
  • Third-party services
  • Security
  • Applicable rights
  • How to contact us regarding privacy matters

Our Privacy Policy forms part of the policies governing this website.


20. Cookies and Analytics

The website may use cookies or similar technologies where necessary for:

  • Website functionality
  • Security
  • Preferences
  • Analytics
  • Performance monitoring
  • Other legitimate purposes

Where third-party analytics or other third-party services are used, those providers may have their own policies.

Additional information should be provided through the Privacy Policy and, where applicable, a cookie notice.


21. Security

We take reasonable measures to maintain the security of the website and associated systems.

However, no internet service, website, server, network, or electronic transmission can be guaranteed to be completely secure.

You must not attempt to:

  • Exploit vulnerabilities
  • Access restricted areas
  • Circumvent authentication
  • Interfere with systems
  • Introduce malicious software
  • Access another user's information without authorization

If you believe you have discovered a security issue affecting Nikiru Digital, please contact:

hello@nikirudigital.com

Please provide sufficient information to allow us to investigate the issue responsibly.


22. External Links

The website may contain links to third-party websites, services, social-media profiles, software, or other resources.

Nikiru Digital does not control those external websites.

We are not responsible for:

  • Their content
  • Availability
  • Security
  • Privacy practices
  • Terms
  • Pricing
  • Products or services

The presence of an external link does not necessarily mean that Nikiru Digital endorses or guarantees the third-party service.


23. Disclaimer of Warranties

To the maximum extent permitted by applicable law, this website and its content are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will always be available;
  • The website will be uninterrupted;
  • The website will be error-free;
  • Information will always be complete or current;
  • The website will be free from harmful components;
  • Third-party services will remain available;
  • Particular business or technical results will be achieved.

Nothing in these Terms is intended to exclude any right, remedy, warranty, or liability that cannot lawfully be excluded or limited.


24. Limitation of Liability

To the maximum extent permitted by applicable law, Nikiru Digital shall not be liable for indirect, incidental, special, consequential, or similar losses arising from use of this website.

This may include losses relating to:

  • Business interruption
  • Loss of profits
  • Loss of revenue
  • Loss of opportunities
  • Loss of goodwill
  • Loss of data

This section does not exclude or limit liability to the extent that such exclusion or limitation is prohibited by applicable law.

Liability relating to a specific paid development project will be governed by the applicable project agreement.


25. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Nikiru Digital from claims, losses, liabilities, damages, costs, and reasonable expenses arising from your:

  • Unlawful use of the website;
  • Violation of these Terms;
  • Infringement of another person's rights;
  • Submission of unlawful materials;
  • Misuse of the website or services.

This provision does not apply to the extent that liability results from conduct for which such indemnification cannot lawfully apply.


26. No Guaranteed Results

Nikiru Digital provides development and digital services but does not guarantee a specific commercial outcome.

For example, we do not guarantee that a website, application, SaaS product, marketing implementation, or other digital solution will produce:

  • A specific number of visitors
  • A specific number of leads
  • A specific number of customers
  • A specific amount of revenue
  • A particular search ranking
  • A specific conversion rate

Any performance targets or measurable deliverables should be documented separately in the applicable project agreement.


27. Force Majeure

Nikiru Digital will not be responsible for delays or failures caused by circumstances reasonably beyond its control.

Such circumstances may include:

  • Natural disasters
  • Internet or telecommunications failures
  • Hosting or infrastructure outages
  • Third-party service failures
  • Government actions
  • Cybersecurity incidents
  • Power failures
  • Widespread technical failures
  • Acts of war or civil disturbance
  • Other circumstances beyond reasonable control

Where reasonably possible, we will communicate material delays and work toward resuming affected services.


28. Suspension or Termination of Website Access

We may suspend or restrict access to the website where reasonably necessary, including where:

  • These Terms are violated;
  • The website is being abused;
  • Security is at risk;
  • Illegal activity is suspected;
  • Technical maintenance is required;
  • Operational circumstances require temporary restriction.

Suspension of website access does not affect rights or obligations that have already accrued.


29. Changes to These Terms

We may update these Terms from time to time.

Updates may be made to reflect:

  • Changes to our services
  • Changes to the website
  • Changes to technology
  • Changes to our business
  • Changes to applicable requirements
  • Other operational changes

The updated version will be published on this page with a revised "Last Updated" date.


30. Governing Law

These Terms shall be governed by the laws of India.

Subject to applicable law, disputes relating to these Terms or use of this website shall be subject to the jurisdiction of the courts having appropriate jurisdiction in Mumbai, Maharashtra, India.

Specific client projects may contain separate governing-law and dispute-resolution provisions. Where such provisions exist, they will apply to the relevant project.


31. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable where legally possible.

The remaining provisions shall continue to apply.


32. No Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or another provision in the future.


33. Entire Agreement

These Terms govern general use of the Nikiru Digital website.

They do not replace a separate quotation, proposal, statement of work, service agreement, SaaS agreement, maintenance agreement, or other written agreement entered into for a particular project or service.

Where a separate agreement exists, that agreement governs the relevant commercial relationship to the extent specified in that agreement.


34. Contact Us

For questions regarding these Terms, please contact:

Nikiru Digital Mumbai, Maharashtra, India

Email: hello@nikirudigital.com WhatsApp: +91 81697 55428